Security and privacy
Customer privacy is of the utmost importance to us. All legal rules in this area will therefore be observed by TopGearFits Europe. All personal data is carefully stored in our system. This information will only be used to process orders and questions from the customer and to send information if desired. In order to use our web page it is necessary to use cookies, which are stored in the memory of the hard drive.
The cookies are used anonymously for the optimization of www.topgearfits.com. TopGearFits Europe reserves the right to store information that you provide on the website, even if you do not complete an order. This information can be used to contact you to help you with your order. This can be removed if requested.
Should you have any reason to contact us regarding data then please email customercare@topgearfits.com.
Consequences of not providing your data
We want to provide the best possible service to our customers and if we do not receive full details from our customers then there it will affect the customer experience in the below ways:
- Safe delivery of their order
- Payment processing
- Tracking of their order
- Warranty of their produces
- Communications become less effective
Data Protection
The Data Protection Act will govern how all consumer data is handled. We won’t give your information to other businesses. We might find and let you know about more TopGearFits goods and services that you might find interesting. If you don’t want us to, you have to let us know.
We don’t keep credit card information on file or give it to any third parties.
Newsletter
When you become a newsletter subscriber, the customer authorizes Topgearfits Europe to send the customer emails and newsletters from time to time. This can be canceled via a link in the email or a message via the contact page.
TopGearFits makes every effort to handle and store customer personal data as well and securely as possible, to prevent unauthorized persons from getting their hands on the data.
Secure Online Payment
We do everything in our power to ensure a secure transaction. We use a recognized payment provider on our web store, namely Stripe service, and recognized payment options such as Debit, Visa, Paypal, Bank ect. Our website also has an https certificate, which makes the use of the website safe. Our company and our stock is located in the European Union.
Disputes
For consumer complaints regarding issues with online transactions, the European Commission provides a conflict resolution mechanism. It provides out-of-court alternative conflict settlement. To learn more, click here.
The consumer is always entitled to free product repair or replacement if a product is broken or damaged due to circumstances beyond their control. For two years from the date of delivery, TopGearFits Europe is liable for any product-related complaints and issues.
